Welcome to Krafia. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our parcel and package tracking services.
By using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect the following types of information when you use our platform:
- Personal Information: This includes information such as your name, email address, and any other details you provide when you contact us for support.
- Tracking Information: We collect tracking numbers and related data to provide shipment tracking services.
- Usage Data: We collect data on how you interact with our website, such as IP addresses, browser types, and device information to improve your experience.
3. How We Use Your Information
We use the collected information for the following purposes:
- Parcel Tracking: To process your tracking requests and provide real-time updates on the status of your shipments.
- Customer Support: To respond to inquiries or provide assistance when you contact us.
- Site Improvement: To analyze usage data and enhance our website’s performance and user experience.
- Communication: To send you updates or notifications related to your tracking information or important updates about our services.
4. Data Sharing and Security
- Data Sharing: We do not sell, trade, or share your personal information with third parties, except as necessary to provide our services (e.g., sharing tracking data with couriers).
- Security: We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies
We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize your preferences and optimize your experience on our platform.
6. Third-Party Links
Our website may contain links to third-party websites, such as courier services. We are not responsible for the privacy practices or content of these external sites.
7. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Rectify: Correct any inaccurate information.
- Delete: Request the deletion of your personal data.
For any such requests, please contact us at anjalishamra95@gmail.com.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
Email: anjalishamra95@gmail.com